Terms and Conditions

Welcome to Shivalya Water Park

These Terms and Conditions ("Terms") govern your use of the services, facilities, and website of Shivalya Water Park, located at Andhrigadar, Near Digharia Pahar, Chakai Road, Jasidih, Jharkhand 814142. By accessing or using any part of the park premises or digital platforms, you agree to abide by these Terms. If you do not accept these Terms, please refrain from using our services.

1. General Information

• Shivalya Water Park is owned and operated by Shivalya Enterprises.
• Open to all ages; specific rides may have age restrictions for safety.
• These Terms apply to all visitors, staff, and users of our website/platforms.

2. Entry and Ticketing

• Entry requires a valid ticket, wristband, or online booking confirmation.
• Tickets are non-transferable and valid only on the specified date.
• Management may deny entry for safety or legal concerns.
• Children below 3 may enter free with valid age proof.

3. Park Rules and Conduct

• Follow all signs and staff instructions.
• No unruly, abusive, or illegal behavior.
• No alcohol, drugs, or intoxicants allowed.
• Pets are not allowed except service animals.
• Smoking only in designated zones.

4. Safety and Liability

• Use rides and facilities at your own risk.
• Not suitable for people with certain medical conditions.
• Park is not liable for lost/stolen items.
• First aid is available onsite.

5. Weather Policy

• Operations may pause due to bad weather.
• Refunds/reschedules as per policy.

6. Ride Guidelines

• Height/weight/health rules must be followed.
• Life jackets mandatory in certain rides.
• No running/diving/pushing near pools.
• Wear proper swimwear (no zippers, rivets, etc.).

7. Online Bookings and E-commerce

• Subject to availability and confirmation.
• Booking valid only after successful payment.
• Accurate contact details required.

8. Photography and Videography

• Park may use photos/videos for promotion.
• Personal photography allowed, no drones/tripods without permission.
• No photography in changing/rest areas.

9. COVID-19 and Health Guidelines

• Health safety rules (e.g., masks, distancing) must be followed if in effect.

10. Intellectual Property

• All logos, content, and materials are park property.
• No unauthorized use or reproduction.

11. Amendments and Termination

• Terms may change; check website for updates.
• Violation of Terms may result in removal or legal action.

12. Dispute Resolution

• Subject to Indian law and Deoghar court jurisdiction.
• Please contact Guest Services before legal steps.

13. Contact Us

Shivalya Water Park
Andhrigadar, Near Digharia Pahar, Chakai Road, Jasidih, Jharkhand 814142
Email: support@shivalyawaterpark.com
Phone: +91 8102923980